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Case Study · Boys & Girls Clubs of America · 2014

A thousand local clubs, one national office, and a file share

Boys & Girls Clubs of America sets programs, grants, HR, brand, and child safety for about a thousand local clubs. Each club is its own organization. I designed the intranet that connects them, with child safety one click from every page.

Client
Boys & Girls Clubs of America
Role
UX lead at Slalom. Research, comps, and production design.
Work
Research, Design, Front-end development
home

News and deadlines, the six impact scores, and programs.

01 · The Problem

A club director needs a lot from the national office, and it all lived in file shares and email.

  • The current program curriculum and the forms that go with it.
  • Grant deadlines, HR templates, and the marketing kit for the next campaign.
  • Training for new staff.
  • A number to call when a child is at risk.
02 · Key Screens
child safetyReport an incident, the hotline, and safety resources.
03 · What Happened

It launched as the national staff intranet for Boys & Girls Clubs of America.

  • Club staff found programs, forms, and deadlines without emailing the national office.
  • Safety reports went straight to the right team.
  • Clubs used the impact scores to see where to focus.